Copyright Complaints and Takedown Policy

1. Scope, electronic reporting and current US status

Use this policy to report information stored or made available through the service that you reasonably believe is illegal, infringing, deceptive or harmful, including copyright, trademark, privacy, impersonation, phishing, malware, fraud and other rights or safety issues. Submit reports electronically to [email protected].

Magic QR Studio has not represented that a US Copyright Office DMCA agent is registered. This voluntary process does not by itself establish eligibility for 17 U.S.C. §512 safe-harbour protection.

2. Information for an actionable report

• Identify the exact material and provide its URL, work ID, account identifier or other information sufficient to locate it.
• Explain why the material is unlawful or violates a right, identify the affected right or legal rule and state the relevant country or jurisdiction where helpful.
• Provide the reporter's name and a working email address; include a postal address or telephone number where legally required for the type of notice.
• Provide supporting evidence, state the requested action and confirm a good-faith belief that the report is accurate and not abusive.
• Do not submit passwords, full payment-card details or unrelated identity documents.

3. Additional information for copyright notices

• Identify the copyrighted work or provide a representative list.
• State a good-faith belief that the disputed use is not authorised by the owner, agent or law.
• State that the information is accurate and, under penalty of perjury where applicable, that the complainant is authorised to act.
• Provide a physical or electronic signature.

4. Review, action and reasons

We review reports diligently, objectively and proportionately. We may request clarification, preserve records, forward relevant parts to the affected user, remove or restrict material, disable a destination, suspend features or accounts, notify providers or authorities, or decline action where a report is incomplete, abusive, misleading, unsupported or outside our control. We do not decide ultimate ownership, criminality or civil liability.

Where applicable and lawful, an affected user receives a clear and specific reason for a restriction, its scope and duration, the contractual or legal basis, whether automated means materially contributed, and the available appeal route. Reasons may be delayed or limited to protect an investigation, another person, security or a legal obligation.

5. Response, appeal and US counter-notice information

• Identify the restricted material and its former location.
• Explain why the report or restriction was mistaken, the material was misidentified, or the use is authorised or lawful, and provide supporting evidence.
• Provide name, address, telephone number and email where required for a formal process.
• Include legally required jurisdiction and service-of-process statements if submitting a formal US counter-notice.
• State accuracy under penalty of perjury where applicable and provide a physical or electronic signature.

6. Restoration, repeat infringement and legal process

We may maintain, modify or reverse an action after reviewing the report, response and reliable evidence. Unless a valid registered-agent process applies, we do not promise the statutory restoration timetable associated with §512. Court orders, legal obligations, safety and provider restrictions take priority.

We may terminate accounts of repeat or serious infringers in appropriate circumstances, taking account of the nature, frequency, reliability and outcome of reports. A single unsupported allegation does not automatically establish infringement.

7. Misrepresentation, other remedies and mandatory platform rules

Knowingly false, abusive or bad-faith reports and responses may create liability and may result in restrictions. Nothing in this policy limits court, regulator, law-enforcement or other mandatory remedies.

Where the EU Digital Services Act or another platform law applies to the relevant service activity, mandatory electronic notice, statement-of-reasons, appeal, transparency and representative requirements prevail. If the operator later seeks US §512 safe-harbour protection, it must separately register and publish a matching US Copyright Office agent designation.